I had a surgery and was billed for twenty drugs when the only used five and then they refused to take the drugs off the bill they then sent a later bill and then they refused to show the bills that were already paid on the first billings. They then sicked their in house collections team on us and then their customer service lady just stopped communicating in regards to the complaint. when I complained to my medical insurance the clinic refused to cooperate with them as well and then turned around and sold the debt causing us to have to again send out numerous certified letters to the clinic.
Product or Service Mentioned: Cleveland Clinic Surgery.
Reason of review: Problems with payment.