Product: Cleveland Clinic Customer Care Clear all filters (39 of 39 reviews match)
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LONG STORY SHORT.MY AUNT WHO WAS BROUGHT IN VIA FIRE RESCUE HAS PNUEMONIA AS WELL AS A FRACURED PELVIS SHE WAS IN THE ER DEPT FOR NINE HOURS. BEING A MURSE I UNDERSTAND HOW BUST THE ER DEPT CAN BE. HOWEVER THE RESPONSE OF ONE OF YOUR STAFF MEMBERS SHOULD GO TO THE...
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Cleveland Clinic Customer Care
#1214149
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I have never tried to contact the Clinic directly regarding the issue with a family member.The resident put in charge of my family member care continually lied to the family member and family, never spoke to the family or patient regarding decisions. i understand this...
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Cleveland Clinic Customer Care
#1209548
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2 yrs ago I had surgery on my big toe joint.The results made my toe look like it is giving someone the 'peace sign'. I talked to the doc about it at my follow up and he said he could FIX IT (!?) but it would mean performing the surgery all over again. I thought maybe I...
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2.0
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Cleveland Clinic Customer Care
I liked
  • Crew
I didn't like
  • Results of my surgery
#1166101
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Do not even bother calling and asking ANYTHING about your upcoming appointment.They will try to talk over you, make snide remarks, and then you don't feel like asking anymore questions b/c its obvious whoever is on the line that doesn't know anything other than your...
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Cleveland Clinic Customer Care
#1147412
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On 9/26/17, CC called to advise a scheduled CT was canceled due to "peer to peer" requirement.My call to CC revealed that claim to be false per an employee. Same employee investigated and advised it was a CC error in that they did not provide enough info to Anthem....
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Anonymous
former employee

this place at any campus is extremely dangerous be careful.... CC is not the #1 hospital .... only for heart attacks.... You will be way better off going somewhere else!!!

Product
Cleveland Clinic Customer Care
#1108069
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I had heard nothing by SEPTEMBER, so I called. Apparently they overlooked it, but I was immediately declined, with no reason at all. 6 years I've been suffering and seen every specialist there is. Apparently, unless it's news worthy, it means NOTHING to the Cleveland Clinic...
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1.0
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Cleveland Clinic Customer Care
#1104276
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Have you ever been to the Cleveland Clinic Foundation (CCF, or just plain Cleveland Clinic)? If so, chances are you have been harassed by them in one way or the other. Go to the Better(!) Business Bureau website and you will find numerous complaints against them....
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Cleveland Clinic Customer Care
#1091821
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Today the 8/16/17 I went to the cleveland clinic main campus room/suit A60 and I thought my baby appoitment at 10:30 but when I get there at 9:30 the person did not let me know that my appoitment is really at 2:30. I waited for whole hour and they told me that the...
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3.7
Product
Cleveland Clinic Customer Care
I didn't like
  • Front desk people at a60 suite at main campus
#1088363
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I have moved all my medical needs to the Cleveland Clinic. Appointments were on time did not have to wait. If you need a test could get it in the Clinic. Hospital is also there. Anything you need or any kind of doctor is there. People were very polite, nurses were...
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5.0
Product
Cleveland Clinic Customer Care
I liked
  • Excellent
#1084423
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Had a medical issue, could not get an appointment for that day, the next day, or the following week.Did not pursue dates after that. What happened to getting patients in the same day?!? Secretary told me to leave a message and a dr. would contact me back that day since...
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Cleveland Clinic Customer Care
#1071260
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