Product: Cleveland Clinic Customer Care Clear all filters (0 of 43 reviews match)
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I filled out forms for patient assistance for my meds myself. Did all the work, sent for the forms took them all in. Now I have to deal with a nosy social worker that doesn't care if I get the meds as long as she makes it her business. First meeting with her she was...
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EvasiveKomodoDragon
EvasiveKomodoDragon

Why did you give them four stars?

4.8
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Cleveland Clinic Customer Care
#1268034
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Cleveland Clinic does not do their due diligence. They will schedule and provide services without checking your insurance coverage first. Later they will charge you 100% of any services received. They will not even let you pay as a "self pay" (or give you a discount)...
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Cleveland Clinic Customer Care
#1246959
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Cleveland Clinic - Travel reimburstment

I have submitt the proper forms mailed,fax, and talked to at least 10-15 personal and supervisors saying it will take 20 days process. This has been going on since september 2018. The picture on diver license to dark, we lighten them and fax back. Is travel reimburstment a joke or what? If you don't want reimburstment let me know or do i need to take a legal action.
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Cleveland Clinic Customer Care
#1236701
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LONG STORY SHORT.MY AUNT WHO WAS BROUGHT IN VIA FIRE RESCUE HAS PNUEMONIA AS WELL AS A FRACURED PELVIS SHE WAS IN THE ER DEPT FOR NINE HOURS. BEING A MURSE I UNDERSTAND HOW BUST THE ER DEPT CAN BE. HOWEVER THE RESPONSE OF ONE OF YOUR STAFF MEMBERS SHOULD GO TO THE...
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Cleveland Clinic Customer Care
#1214149
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I have never tried to contact the Clinic directly regarding the issue with a family member.The resident put in charge of my family member care continually lied to the family member and family, never spoke to the family or patient regarding decisions. i understand this...
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Cleveland Clinic Customer Care
#1209548
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2 yrs ago I had surgery on my big toe joint.The results made my toe look like it is giving someone the 'peace sign'. I talked to the doc about it at my follow up and he said he could FIX IT (!?) but it would mean performing the surgery all over again. I thought maybe I...
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2.0
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Cleveland Clinic Customer Care
I liked
  • Crew
I didn't like
  • Results of my surgery
#1166101
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Do not even bother calling and asking ANYTHING about your upcoming appointment.They will try to talk over you, make snide remarks, and then you don't feel like asking anymore questions b/c its obvious whoever is on the line that doesn't know anything other than your...
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Cleveland Clinic Customer Care
#1147412
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So... Looking at facts... Do not ever question a staff member about how or why they do anything.. Cause now ur rude and hindering them from helping u or family member. U deal with people or should i say tolerate people for that dollar.. And kick backs.. Soon as...
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Anonymous
Anonymous

Cleveland clinic discriminated against me also. Their own doctor just won 28 million dollars against the, for discrimination. Their lawyers lie in court documents.

1.0
Product
Cleveland Clinic Customer Care
#1123924
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On 9/26/17, CC called to advise a scheduled CT was canceled due to "peer to peer" requirement.My call to CC revealed that claim to be false per an employee. Same employee investigated and advised it was a CC error in that they did not provide enough info to Anthem....
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TheCoverUp100
TheCoverUp100

You’re correct about CC being Dangerous! My 26 years old son was serverly injured/disabled from a gurney tipping over and hitting his head. He suffered a massive brain injury ...

Anonymous
former employee

this place at any campus is extremely dangerous be careful.... CC is not the #1 hospital .... only for heart attacks.... You will be way better off going somewhere else!!!

Product
Cleveland Clinic Customer Care
#1108069
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I had heard nothing by SEPTEMBER, so I called. Apparently they overlooked it, but I was immediately declined, with no reason at all. 6 years I've been suffering and seen every specialist there is. Apparently, unless it's news worthy, it means NOTHING to the Cleveland Clinic...
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1.0
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Cleveland Clinic Customer Care
#1104276
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