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I was a patient at Cleveland and I told them that I had insurance however my insurance was cancel due to changing insurance company. So I was admitted on another occasion due to fibroids so the OBG Doctor told me to follow up the following day after being discharged.

When I call to make the appointment they ask what insurance I had after they were able to verify my coverage they said they had to pass me over to the financial department ok speaking with them they said I was not able to schedule a appointment for my surgery until my outstanding balance was paid. So basically they were refusing me treatment due to past insurance not taking care of a bill. One word CRAZY...

To make matters worst I was still experiencing pain after being release from the hospital so I went back to the E.R. and the doctor and nurse where from SATIN CASTLE as I was telling the doctor my pain that I was experiencing which was server headache pains as well as my fibrosis was still causing pain not only did the make me sit for 2 1/2 hours waiting for pain meds then to bring me tynol (WHAT) .

No assessment no CAT scan just blood work and sent me home. He started to tell me *** like he don't like to give strong pain meds as if I have a history of drugs or signs of a addict. It was awful but I will not stop until my voice is heard I was treated POORLY. I'm still in major pain and nothing was done.

I will never go to this hospital ever again that was my 2nd experience I will not wait for a 3rd on. Don't need no jail time...

Reason of review: Poor customer service.

Cleveland Clinic Cons: Awful.

Location: Fort Lauderdale, Florida

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