Cleveland Clinic
Reviews and Complaints
No service
After driving four hours to get the "famous Cleveland Clinic" the examining doctor told my wife she could not do the exam because my wife was on Medicare and it only paid for an exam once every two years. My wife told her that we have private insurance that pays for the exam each year.
The doctor refused to do the exam or check on the insurance. My wife is very upset over this. I called the insurance company and verified that my wife was correct and the doctor at the great clinic was wrong. The insurance will pay once per calendar year.
From previous experience, telling the ombudsman about this will not solve the problem for this year. My wife's health is too important to let Cleveland Clinic's mistakes get in the way and she will go to a local doctor for the exam.
Preferred solution: Let the company propose a solution
CLEVELAND CLINIC BILLING RUDEST IN AMERICA
Posted a new one today, see Cleveland Clinic rears their ugly head again! After written correspondence and threats of me taking legal action, things actually stopped being *** on earth.
I kept all the email correspondences with Beau Kessler and was pleased that things were resolved. Now almost one year later I just got a collections letter from this same bill.
THIS place has got some big time problems. I am going to try and start a website devoted to their nonsense will keep you posted.
WOW- so I got an email stating that the collections would be held for 60 days till an ombudsman could try and help. I got a call from an ombudsman who said "sorry I missed your call will contact you after I return from vacation the 30th. or you can call me back today." I returned the call and "she was out to lunch" left a voice mail explaining that I did not want to delay this and move it into another calender year and asked her to PLEASE touch base that day Friday the 20th. I called back 4 times no return call.
Finally on Tuesday morning I called the ombudsman office and stated the above. Told the person on the phone I have spent over twenty hours trying to resolve this bill,that it has been extended 60 days and why would you assign it to someone going on vacation. She stated a manager would call me that day. It is now a week and actually 10 days since Cleveland Clinic reacted to this posting. So far have not spoken to ANYBODY who had even questioned the collections or offered to help. IF YOU AS A PATIENT ARE EVER CONSIDERING THIS PLACE FOR TREATMENT ASK YOURSELF IF ADDED STRESS WILL IMPROVE YOUR HEALTH. I am going to distribute more messages in social media and contact our local media in the Atlanta area.
When I got an email from Cleveland Clinic assigning an ombudsman and holding off collections I actually sent them a response thanking them, boy was I a fool.
Please excuse the spelling errors in this comment, I am actually very well educated with a degree from Purdue and a second degree from the University of Georgia. It is just very emotional to have a place of business try to destroy my credit due to their lack of competence and they lack the ability to treat people with respect.
Cleveland Clinic - Receptionist Review
I was denied treatment at the ER
Cleveland Clinic - Medical Care Review
Cleveland Clinic - Unethical Employee Review
Cleveland Clinic Procedure Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaRude doctors
It might be an understatement to say that the Cleveland Clinic Ombudsman is a joke. Don’t even bother disturbing them. Talk with your newspaper, and you will have a much better chance of getting your issues resolved. Sure! the billing-system should be sent to jail, right?
It’s frustrating to see that someone holding such an important position as an ombudsman does not understand and care about simple things. It was a nightmare to to talk to that person. It’s another thing that they wouldn’t help at all, and even if that person understood the issue, would again forget (deliberately?) in a few minutes. Sometimes that person would even try to explain the solution to an issue that is completely irrelevant.
Needless to say that that person was rude and impatient, the type you might expect from Cleveland Clinic.
So true! I wish I had done some research before I used their services. I deeply regret it! I don’t know anything about computer but I wonder if there is a way this page could be made to be the first hit people see when they google Cleveland. It deserves to be so it gets people’s attention right away.
Cleveland Clinic is THE WORST. They have the worst reputation, out in “the real world.” The only good press they get is from their marketing gurus. All I hear about the Clinic from outside the Clinic is what a dreadful place it is on all levels.
I was unfairly told that Iw as being fired because of poor performance. When I gathered inIfo to dispute the reasons I was being fired, and proved them wrong, I was told either resign or I would be fired. Then they tried to strong arm me into signing the severance package. I said I didn’t agree with it and wanted to review it with an attorney and all of a sudden I was told I either sign it or I would be blacklisted from CCF. I spoke with several attorneys and they wanted nothing to do with the case, because they don’t have the balls to fight the CCF. Finally, I got free legal advice from Legal Aid and was told CCF was known for firing ees for no reason and that I could fight it but it would drag out for years and wouldn’t be worth the time and energy and $$$ because CCF has an entire team of attorneys who have nothing better to do than threaten people.
And don’t even get me started on their billing. I’ve never gotten a correct bill from them. THE WORST. Gives me a headache everytime I had to deal with them. I will never EVER get treatment from them unless I am somehow forced to.
I can’t wait until that place implodes on their own ego. Such a joke. Doesn’t care about patients or the ees. Just care about $$$$$. Sickening. I wish Michael Moore would do a documentary on them
Do you research and stay away form CCF
Review about Bad Experience
Cancellations and No Response
Cleveland Clinic lacks any transparency - They destroy lives
CCF needs a compasion doctor
Cleveland Clinic Ombudsman easily snowed by doctors
On my last trip to the Cleveland Clinic I saq several doctors. Most were very kind and compassionate even though they could not provide me with any answers regarding my difficult case.
Then there was the rheumatologist Dr. Johnny Su. He was priggish, arrogant, and dehumanizing. After he found out I have a mild autism spectrrum disorder, he went from being cold and stand offish to just plain nasty and insulting.
He implied I was mentally ill and mentally deficient, neither of which is true. If he bothered to read about my condition or even ask me questions about it rather than jumping to conclusions or assuming he knows everything about everything just because he went to medical school, he might have learned something. He did prove to be quite an effective liar. He completely snowed Rita Byarse, the ombudsman we complained to regarding his treatmwnt of me and his hyperfocus on something not related to his work at all.
After speakin with her, I am not at all surprised he was able to easily lie his way out. She was just as ignorant About autism as he is and was very unsympathic and uncaring. She a lso seemed tolack even rudimentary common sense.
The ombudsman office proved to be quite useless as did Rita Byarse and Dr. Johnny Su.
BOTCHED SURGERY, PERMANENT INJURY TO MANY UNSUSPECTING PATIENTS
Killed kidney transplant
- Prev
- 1
- ...
- 19
- 20
- 21
- 22
- 23
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Cleveland Clinic owes me a refund for over payment. They sent a check in my husband's name and I couldn't cash it so I called them.
A very polite young man apologized and told me to send it back and they would send one made out to me. That was December 1, 2015. I still have not received the refund. I have posted messages to their billing site on CC web site and get nothing but apologies and a refund will be sent to me soon...I didn't get it.
so I called them 3 times over the past 5 months and the last person I talked to said "I promise you will get it in a couple weeks." That was 3 weeks ago. I still don't have it. They are a scam in their billing and I told my family if I ever have to have major surgery, do NOT send me to Cleveland Clinic. My husband was sin a dying situation.
They kept him for 9 days and then told him there was nothing they could do for him. In the meantime his bill was elevated to thousands on thousands of dollars. They told him at about 6 in the morning they were releasing him that day. At 5 pm they still hadn't.
My husband asked the last Dr that came to visit him if he could please get the release going since I had to drive back to Buffalo NY and I can't see in the dark. It was winter and dark early. That Dr told him, a dying man, "You are not the only patient in this hospital so wait your turn." And he said it nasty. He was right there to sign the release but didn't.
I wish I had told that Dr off. I regret to this day that I didn't. 7 days later my husband died. They don't care about their patients at all.
And if you owe them money like they claimed they did for almost two years after my husband was released from there, you get harassed and threatened. They had me in such a bad state I had to go on medications.Finally a collections man that called me said I do not have to pay CC anything because spouses don't have to pay for the other ones medical bills if the spouse has passed away.
Now they owe me money that I paid because of their threats and it's a *** situation. They couldn't care less.