Cleveland Clinic

I was referred to the Cleveland Clinic endocrinology department by my cardiologist to assure my hypertension was not related to my endocrine system. I subsequently scheduled the appointment and received confirmation with visit instructions.

My wife and I then drove 5 hours to my appointment, parked, entered the main facility and eventually found our way to where we needed to be. The normal routine of check-in, insurance, etc. was performed and I was directed to another area of the building for my appointment. Eventually I was led to an examination room with a few more questions, blood pressure, temp, etc.

This process took about an hour, then another ½ hour awaiting the Endocrinologist to arrive. All was well at this point, assuming 1 ½ hours is standard wait time for this type of visit.

This is where the experience changes a bit. The Endocrinologist did not know who I was or why I was at Cleveland Clinic. I asked if they had read the referral information and the answer was no since their office had not received any information.

For the next 45 minutes I proceeded to provide history on my condition, my understanding of why I was at Cleveland Clinic and provided a copy of recent blood work. The Endocrinologist suggested we do additional blood work, asked if I wanted a COVID booster, suggested an Abdominal Aortic Aneurysm Screening and suggested scheduling another appointment with the Cleveland Clinic Spine Medical Center, since during part of the conversation I mentioned stenosis in my neck. I still get those appointment recommendations every time I log into the patient portal MyChart.

I left the appointment a bit puzzled as to why the Endocrinologist did not have any background referral information and I found it strange the appointment was confirmed without having that detail. I proceeded to the blood work area which was a great experience.

In and out in a timely manner and the nurse drawing the blood was exceptional. However, I found it odd 6 or 7 tubes of blood were drawn. My wife and I left to drive another 5 hours back home. Quite a long day.

I never heard back from the Endocrinologist so I went to the patient portal MyChart and asked for the results which were subsequently posted.

I noticed many of the blood tests done had already been performed by the referring doctor and my PCP, so puzzled as to why repeated. I asked the Endocrinologist to provide a medical opinion after reading through the referral information. Apparently, the Endocrinologist office does not have access to the Cleveland Clinic Referral System so they asked me to have my doctor send them the information. My doctors office resent the referral information, but stated they could only send to the Cleveland Clinic Referral Office per procedure.

Well, this went back and forth for weeks. As far as I know, the Endocrinologist never did receive any information which I still think is very strange. Why accept a referral appointment without referral information and background. This should be mandatory before scheduling an appointment.

Now the bills start surfacing.

If you dont login to the patient portal MyChart, then you dont even know a bill exists. Eventually, I received a USPS paper bill for the Endocrinologist services which was paid upon receipt. I still have not received a USPS paper bill for the blood work, but the charges are exorbitant especially since many of the tests had already been done. I then contacted the billing office, explained my experience, mentioned that many of the blood tests should not have been repeated and if done at my local Quest or Lab Corp would have been ½ the cost.

I was hoping for some type of concession due to my experience and was sent over to the Cleveland Clinic Ombudsman office where I detailed my experience. I received a call back a week or so later telling me there is nothing they could do, but their reason was based on non-factual incorrect information. I proceeded to offer insight into the correct details, however, I was told the decision was final and they would not review further. Wow!

The Ombudsman office did mention they would look at changing their process, but no commitment nor insight into what type of changes would be made.

I dont think anything will be changing since their decision was based on inaccurate information which suggests everything happened as designed.

Bottom line, if you have a referral dont trust the Cleveland Clinic process works and demand referral background is received and reviewed prior to confirming an appointment. Also, if blood work is part of the process, review the suggested tests to assure no repeats and opt to have blood drawn at your local Quest or Lab Corp which will be ½ the cost.

On August 10, 2018, Pasha Saeed was suppose to be following the guidance of a flouroscopy, instead he injected medication improperly as a result the medication traveled to my brain. Due to a failed epidural injection.

Medical Emergency Team was called, Pasha Saeed injected medication to bring me back from unconsciousness. I remained unconscious. Transported to the emergency room. Still unconscious.

The Emergency Room Physician repeatedly called Pasha Saeed and he never answered the phone (What I'm told) Finally he showed up in the emergency and tried to defend himself by calling his medical ERROR an "inadvertent mistake" Several CT Scans were performed which supported the lethal dose of medication in my brain. I have the disc of the scans. As a result, I had left sided weakness, severe headaches, nausea, shaking. This went on for weeks.

I filed a complaint first with ombudsman and the person assigned said in writing: "You signed an authorization for the procedure.- I'm sorry you are not pleased with your treatment"" I was unconscious. My family was there in the emergency room. I was sick for weeks, and to this day still have left sided weakness. Headaches because 80mg of Triamcinolone was injected improperly and went to my brain.

I have had Cleveland Clinic Staff tell me they are so sorry for what happen to me. The CEO of Cleveland Clinic did absolutely nothing but sick his ambulance chasing attorney to defend Pasha Saeed. The saying "WORLD CLASS CARE" that the CEO shouts means nothing. I have since spoke with one other patient treated by Pasha Saeed, received an injection and tells me she could not stand up straight for a week.

She refused to go back to him.

I will never let this go. And I want to know why Pasha Saeed is no longer affiliated with the Cleveland Clinic Foundation.

This sums it all up quite well? Per Forrest Gump - "Stupid is as Stupid does"....................

ABBOTT AND COSTELLOS WHOS BEEN VACCINATED?

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Bud: You cant come in here!

Lou: Why not?

Bud: Well because youre unvaccinated.

Lou: But Im not sick.

Bud: It doesnt matter.

Lou: Well, why does that guy get to go in?

Bud: Because hes vaccinated.

Lou: But hes sick!

Bud: Its alright. Everyone in here is vaccinated.

Lou: Wait a minute. Are you saying everyone in there is vaccinated?

Bud: Yes.

Lou: So then why cant I go in there if everyone is vaccinated?

Bud: Because youll make them sick.

Lou: How will I make them sick if Im NOT sick and theyre vaccinated.

Bud: Because youre unvaccinated.

Lou: But theyre vaccinated.

Bud: But they can still get sick.

Lou: So what the heck does the vaccine do?

Bud: It vaccinates.

Lou: So vaccinated people cant spread covid?

Bud: Oh no. They can spread covid just as easily as an unvaccinated person.

Lou: I dont even know what Im saying anymore.

Look. Im not sick.

Bud: Ok.

Lou: And the guy you let in IS sick.

Bud: Thats right.

Lou: And everybody in there can still get sick even though theyre vaccinated.

Bud: Certainly.

Lou: So why cant I go in again?

Bud: Because youre unvaccinated.

Lou: Im not asking whos vaccinated or not!

Bud: Im just telling you how it is.

Lou: Nevermind. Ill just put on my mask.

Bud: Thats fine.

Lou: Now I can go in?

Bud: Absolutely not?

Lou: But I have a mask!

Bud: Doesnt matter.

Lou: I was able to come in here yesterday with a mask.

Bud: I know.

Lou: So why cant I come in here today with a mask?

.If you say because Im unvaccinated again, Ill break your arm.

Bud: Take it easy buddy.

Lou: So the mask is no good anymore.

Bud: No, its still good.

Lou: But I cant come in?

Bud: Correct.

Lou: Why not?

Bud: Because youre unvaccinated.

Lou: But the mask prevents the germs from getting out.

Bud: Yes, but people can still catch your germs.

Lou: But theyre all vaccinated.

Bud: Yes, but they can still get sick.

Lou: But Im not sick!!

Bud: You can still get them sick.

Lou: So then masks dont work!

Bud: Masks work quite well.

Lou: So how in the heck can I get vaccinated people sick if Im not sick and masks work?

Bud: Never mind, just trust the science!!!! The above sums up your hospital.

Ed Juratic

During a shoulder surgery that was necessary due to a staph infection that was a direct result of the prior shoulder surgery, Dr. Iannotti performed.

I feel the infection was a result of his blasé attitude.

He was supposed to see me two weeks post surgery, for some reason that date was delayed, in the meantime he gave specific instructions that no one should remove or change the dressing until he saw me. In the meantime the infection worsened.

Resulting in months of treatment by Cleveland clinic infectious disease Dr.'s and 9 weeks of pick line then another shoulder surgery by Dr. Iannotti, during which he severed my radial nerve, and would not own up to it until a later office visit when I confronted him. His remedy was for me to see an associate of his that could perform tendon transfer to give me approximately 40 percent use of my right hand.

I declined, hoping I could get the nerve repaired, and I do not trust the Cleveland Clinic or Dr.'s. I must also mention that for both surgeries Dr. Iannotti claimed there were no resident surgeons available to be in the operating room, No witnesses? Unfortunately, this should have been addressed much sooner if there was any hope for the nerve to be repaired.

The resulting surgery's for tendon transfers, would be painful, not a 100% fix, and long term therapy, for limited use of my hand and wrist.

The numbness down the back of my upper and forearm will be with me forever. antibiotics

I was in the Avon location Cleveland Clinic ER for an anaphylaxis reaction. My throat was tightening, I had shortness of breath, heartburn and nausea.

The new graduate nurse Tyler preforms my iv medication without properly priming the line. I look over at my iv and see a long stream of air with the iv fluid following behind then a couple more pockets of air and then the iv fluid. I had said to Tyler there was alot of air in my line and his response was, Not enough to kill you. Let me take you back for a moment, at this point I am struggling to breathe due to an anaphylaxis reaction, I have already successfully preformed four semesters of clinical at the Cleveland Clinic including the proper administration of iv therapy which I have preformed on countless patients.

I know the risk for air in the iv line can cause air embolisms in the body which can lead to cardiac arrest. I had mentioned all of this to Tyler and instead of shutting off my iv and properly priming my line he continued the iv putting all the air into my system.

I felt unsafe and afraid during a time I was already experiencing a life or death crisis. I was afraid not just for myself but other patients this new nurse will be practicing on in the future.

This happened at the Avon location emergency room Cleveland Clinic

I was in the ER for Anaphylaxis reaction, my throat was tightening, I had nausea, shortness of breath, and heartburn. The new graduate nurse Tyler preforms my iv medication without properly priming my line.

I look over at my iv and see a large pocket of air with the iv fluid following behind and then more pockets of air following after. I said to Tyler that there was alot of air in my line and his response was Not enough to kill you. Let me take you back for a moment, at this point I am struggling to breathe due to an anaphylaxis reaction, I have also completed four clinical semesters with the Cleveland Clinic as a registered nurse including the proper administration of iv therapy which I have preformed properly on countless patients. I know the risk that air in the iv line can cause air embolism in the body which can lead to cardiac arrest.

I had mentioned this to Tyler and instead of stopping the iv and properly priming the line, he continued the iv and put all the air into my system. I felt unsafe and afraid, not just for myself but the other patients this new nurse will be practicing on in the future.